Using Your New Guitar

Thank you for purchasing your new guitar from Butler Music. Here are some hints and suggestions to help you get the most out of your instrument when you get it and to help you get the most life out of your guitar for the long term:


1.       Do a thorough physical inspection of it to make sure it wasn’t affected by what we affectionately call the “UPS Custom Shop”.  No matter how well we pack an item, sometimes it gets damaged in shipping. If your guitar has physical damage from shipping , contact us immediately and we will make it right.


2.       Let your guitar settle in to it’s new home. – Your guitar just finished a rough trip. From our room temperature warehouse to a truck that could have been very hot or very cold, to a UPS warehouse that could be pretty warm, back into a truck, and then to your porch. Because guitars are made of wood and they expand and contract due to temperature it takes 2-3 hours at room temperature for a guitar to “settle” into it’s natural state. That is when you should tune it up and play it.  99% of any buzzing, fretting out, breaking of strings during tuning , or issues with action can be avoided by letting your new guitar get used to it’s new home.


3.       Adjustments may need to be made. No matter how hard we try we can’t prevent the fact that the action or intonation on your guitar might change from the time it leaves the factory until the time it gets to you. If the action is high or low or the intonation is off when you get your guitar , immediately do the following:  


Check to make sure the nut, saddle, bridge, and string sets are all in the correct spots and haven’t moved during shipping. If they are all intact the action on your guitar can in most cases be adjusted by a simple quarter turn of a truss rod wrench. Most guitars over $50.00 have a truss rod and almost all new guitars come with a truss rod wrench. Complete instructions on setting up your guitar’s relief, action ,intonation and tuning can be found by going to our website at www.butlermusic.com/guitarsetup . Or, you can call us directly at 816-925-4686 Monday through Saturday from before 9:00am until after 6:00pm Central time. We are always happy to help.


4.       Store your guitar properly. The death of many a guitar has been caused by standing it up in a corner, leaning it on an amp, or carrying it to and from gigs or practices without a case. Just like a car kept in a garage lasts longer and looks better, a guitar kept in a case will do the same. If you are just carrying a guitar to lessons or you don’t take it out much, a gig bag is probably enough to protect your guitar. These are relatively inexpensive and they are a great investment. If you take your guitar out a lot to play gigs, travel, or carry back and forth to school or other spots, a hardshell case can be a great investment that will more than pay for itself by extending the life of your guitar.  Plus you should ALWAYS get a guitar stand, guitar hanger, or some other device to hold your guitar safely. A wall just doesn’t cut it! Butler Music stocks all of these accessories and you can find them by going to our website or calling us directly.